Last Updated: March 2026
Welcome to Creioo. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
By accessing or using the Creioo application, you agree to the terms outlined in this Privacy Policy.
- Information We Collect
We may collect personal and non-personal information when you use our services.
1.1 Personal Information
When you register or interact with the application, we may collect the following information:
- Name
- Email address
- Date of birth
- Location details such as State, City, and Country
- Account login information
- Any information voluntarily provided by users
1.2 Automatically Collected Information
When you access the application, certain information may be collected automatically, including:
- Device type
- Operating system
- IP address
- Browser information
- App usage data and interactions
1.3 Cookies and Tracking Technologies
We may use cookies or similar technologies to improve user experience, analyze trends, and enhance service performance.
- Use of Information
We use the information collected to:
- Provide and maintain the application services
- Manage user accounts
- Improve application functionality and user experience
- Communicate important updates and notifications
- Ensure security and prevent fraud
2.1 Paid Features
Currently, there are no paid features available in the application.
- There are no paid features.
- There are no paid services.
- There are no paid content or subscriptions involved.
If paid features are introduced in the future, users will be clearly notified and provided with detailed information about such features before they become available.
- Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information only in the following situations:
- With service providers who help operate the platform
- When required by law or regulatory authorities
- To protect our rights, safety, or users
- Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, data loss, misuse, or alteration.
However, no digital platform can guarantee 100% security.
- User Rights and Account Control
Users have the right to access and manage their account information and may update certain profile details within the application.
5.1 Account Deactivation
Users may choose to deactivate their account.
5.1.1 Parent Account Deactivation
(v) Account Deactivation Option
Parent login will include an option to disable or deactivate the account.
Alert Message: "Are you sure you want to deactivate your account? You will lose access to your profile and associated data. You can reactivate anytime by contacting support@creioo.com"
- Data Retention
We retain personal information only for as long as necessary to provide services, maintain legal compliance, resolve disputes, and enforce agreements.
When data is no longer required, it may be securely deleted or anonymized.
- Children's Privacy
If the application involves use by minors, parental or guardian supervision may be required. We do not knowingly collect personal information from children without appropriate consent.
- Third-Party Links and Services
The application may contain links to external websites or services. We are not responsible for the privacy practices or content of those third-party services.
Users are encouraged to review the privacy policies of any external platforms they visit.
- Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page, and the Last Updated date will be revised accordingly.
Continued use of the application after updates means you accept the revised policy.
- Contact Us
If you have any questions regarding this Privacy Policy, please contact:
Email: support@creioo.com